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Frequently asked questions

General & Location

Where is La Bocca Juice located?
La Bocca Juice is located at 2446 Bank St in Ottawa, Ontario. We’re easy to find on Bank Street with convenient access for pickup orders.
What are La Bocca Juice’s opening hours?
We’re open every day. In summer (May through September) we’re open Monday to Sunday from 12pm to 12am, and in winter (October through April) from 12pm to 11pm.
What type of shop is La Bocca Juice?
La Bocca Juice is an Ottawa dessert and juice shop specializing in fresh cold-pressed juices, crêpes, waffles, croffles, and ashta plates — made fresh to order.
Is La Bocca Juice open on weekends?
Yes, we’re open seven days a week including Saturdays and Sundays, with the same daily hours.
What part of Ottawa is La Bocca Juice in?
We’re on Bank Street in Ottawa’s south end, at 2446 Bank St, serving the surrounding neighbourhoods and anyone passing through.
How can I contact La Bocca Juice?
You can reach us by phone at (613) 523-1500 or by email at management@laboccajuice.ca. You can also visit us in person at 2446 Bank St, Ottawa.
Is there parking near La Bocca Juice?
Yes, there is parking available nearby on and around Bank Street for customers picking up their orders.
Is La Bocca Juice halal?
We’re happy to answer ingredient and preparation questions — please call us at (613) 523-1500 or ask our staff so we can give you accurate, up-to-date information for your needs.

Ordering & Pickup

How do I place an order at La Bocca Juice?
You can order directly through our website for local pickup. Browse the menu, add items to your cart, and check out — your order will be prepared fresh for pickup at 2446 Bank St.
Does La Bocca Juice offer pickup?
Yes. We offer convenient local pickup at our Bank Street location. Order online and collect your freshly made items in store.
Does La Bocca Juice deliver?
Our primary service is local pickup. For delivery availability, please check our website or call us at (613) 523-1500.
How long does an order take to prepare?
Because everything is made fresh to order, most items are ready within a short wait. Busier periods may take a little longer — we always prioritize freshness.
Can I order ahead for pickup?
Yes, ordering online ahead of time is the best way to skip the wait and have your juices and desserts ready when you arrive.
What payment methods does La Bocca Juice accept?
We accept secure online payment when you order through our website, as well as in-store payment at pickup.
Can I customize my order?
Many of our items can be customized. Let us know your preferences when ordering, or call us at (613) 523-1500 for special requests.
Can I order for a group or event?
Yes — for larger group orders, we recommend calling ahead at (613) 523-1500 so we can prepare everything fresh and on time.
Is there a minimum order for pickup?
There’s no large minimum for pickup orders. You can order a single juice or a full spread of desserts.
Can I cancel or change my order?
If you need to change or cancel an order, please call us as soon as possible at (613) 523-1500 and we’ll do our best to help before preparation begins.

Juices & Drinks

Are La Bocca Juice’s juices fresh?
Yes — our juices are made fresh and blended to order, never from concentrate. We focus on real fruit and bright, natural flavour.
Does La Bocca Juice use real fruit?
Absolutely. We use real, fresh fruit in our juices and many of our desserts for genuine flavour and quality.
What juices does La Bocca Juice offer?
We offer a wide range of fresh fruit juices and blends. Check our online menu for the current selection, which changes with what’s fresh.
Do you have sugar-free or no-added-sugar juice options?
Many of our juices rely on the natural sweetness of fresh fruit. Ask our staff or call (613) 523-1500 for options with no added sugar.
Are the juices made to order?
Yes, juices are prepared fresh when you order so you get them at their best.
Do you offer smoothies?
Yes, we offer fresh blended drinks alongside our juices. See the juice section of our menu for the full lineup.

Desserts — Crêpes, Waffles, Croffles & Ashta

What is a croffle?
A croffle is a croissant-waffle hybrid — buttery croissant dough pressed like a waffle for a crisp outside and soft, flaky inside, then topped with sweet flavours like Lotus, Oreo, Nutella, pistachio and more.
What croffle flavours does La Bocca Juice have?
We offer a variety of croffle flavours including Lotus, Oreo, Nutella, caramel, pistachio, strawberry and more. Check the menu for the full current list.
What kinds of crêpes do you serve?
We serve both sweet and savoury crêpes, made fresh to order with a range of fillings and toppings.
What are ashta plates?
Ashta is a creamy Middle Eastern clotted-cream dessert. Our ashta plates pair it with fruit, nuts and sweet toppings for a rich, traditional treat.
What waffles do you offer?
We serve fresh Belgian-style waffles topped with fruit, cream, chocolate and other sweet options. See the waffles section of our menu.
Do you have vegan dessert options?
We have options that may suit different diets. For vegan choices, please ask our staff or call (613) 523-1500 so we can guide you to the best items.
Do your desserts contain nuts?
Some of our desserts contain or may come in contact with nuts (such as pistachio toppings). If you have an allergy, please tell us before ordering and call (613) 523-1500 to confirm.
Are your desserts made fresh?
Yes — crêpes, waffles, croffles and ashta plates are prepared fresh to order for the best taste and texture.
What is the most popular item at La Bocca Juice?
Our croffles and fresh fruit juices are customer favourites, along with our ashta plates. Try a mix to find your own favourite.

Dietary, Allergens & Quality

Does La Bocca Juice have allergen information?
Yes — if you have allergies or dietary restrictions, please ask our staff or call (613) 523-1500 before ordering and we’ll help you choose safely.
Are there gluten-free options?
Some items may suit a gluten-free preference, but many of our desserts contain gluten. Please ask us directly so we can point you to suitable choices.
Are there vegetarian options?
Yes, many of our juices, sweet crêpes, waffles and desserts are vegetarian-friendly.
How does La Bocca Juice keep its food fresh?
We prepare juices and desserts to order using fresh ingredients, so nothing sits around — you get it made fresh when you order.

Pricing & Extras

How much do items at La Bocca Juice cost?
Prices vary by item across our juices and desserts. You can see full, current pricing on our online menu before you order.
Does La Bocca Juice have deals or specials?
We feature seasonal specials and new items from time to time. Check our website and social media for the latest offers.
Can I gift La Bocca Juice items or order for someone else?
Yes — you can place a pickup order for a friend or family member. Just provide the details at checkout or call (613) 523-1500 to arrange it.